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ICD Ethics | Health & Safety | Resolution Policy

Do No Harm

ICD’s core values include creating a safe and clean place for employees to work, and developing and manufacturing products that add value to green and sustainable building practices. Our products are low VOC or NO VOC and contain no heavy metals or toxic elements.

Why Clean Chemistry Matters

Continuous improvement for positive impact on people and the planet is a daily practice at ICD. While clean chemistry is necessary for future generations, it’s our passion that drives ongoing improvement. We measure and track projects daily to ensure they achieve their sustainability goals. We are committed to ongoing improvement in how we manufacture and manage products, including on-site delivery.

Here are the top considerations and metrics that we measure and track:

  • Suppliers with Health Product Declaration (HPD) Information and/or Sustainability Practices
  • Distances and methods of incoming materials for resource usage, and their contribution to greenhouse gasses
  • Electrical and water usage for improvement on equipment efficiency
  • Waste and hazardous waste stream disposal methods – waste is properly handled, and recycling is a priority
  • Impact of our products on sustainable areas – Waste, ozone depletion, carbon footprint, and resource scarcity
  • We are dedicated to research and chemistry advancements to remove unsustainable processes or hazardous components
  • REACH and Other global reporting and legislative efforts

Produced in the USA

The Buy America Act & Safe Sourcing

In accordance with the requirements set forth by the Build America, Buy America Act (BABA) Act, included within the Infrastructure Investment and Jobs Act (IIJA), ICD High Performance Coatings + Chemistries hereby certifies and affirms our products are manufactured in the United States and meets the criteria defined under the Build America, Buy America (BABA) Act.

We understand the significance of this initiative in promoting American industry and are proud to contribute to the national economy through our manufacturing practices. Our commitment to maintaining these standards is unwavering.

How We Address Conflict Metals

ICD High Performance Coatings + Chemistries (ICD) does not and will not intentionally formulate any products with, nor is ICD aware that any of its products contain, any metals (tin, tantalum, tungsten, or gold) sourced from the eastern conflict region of the Democratic Republic of Congo (DRC). ICD takes great care in raw material selection, ensuring quality and ethical sourcing.

Supplier Ethics

As ICD strictly follows a guiding ethical path, and we hold our suppliers to the same legal standards and ethical business practices. This ethic applies to all people and companies that do business with ICD, including its affiliates.

Health, Safety, and the Environment

All required environmental permits and/or registrations are, and will be obtained and maintained. Any chemicals and/or other hazardous materials, if released into the environment, will be identified and managed in accordance with applicable laws and standards. Any exposure of hazardous materials (chemical, biological, and physical) is to be identified and controlled at all times. All exposures that pose a safety hazard for workers are to be controlled through design and controls to ensure safety, at all times possible. None of ICD’s products contain per- and polyfluoroalkyl substances (PFAS)

ICD Employees & Supplier Ethics

No supplier shall engage ICD employees or their family members to serve as officers, directors, employees, agents, or consultants, except with prior written permission by ICD. Any potential or perceived conflict of interest will be reported to ICD as soon as possible. Bribes will not be offered or accepted by the supplier and none shall be offered to any ICD employee as gifts, payments, fees, discounts, valued privileges, or other favors where these would create an improper influence on the employee of ICD.

ICD employees may be offered common courtesies normally associated with standard business practices if offered openly and they are not a bribe.

Business integrity is of great importance to ICD. Suppliers will maintain a high degree of integrity in all interactions with ICD. Any corruption, extortion, and/or embezzlement is prohibited.

Fair Labor Practices

  • No supplier shall employ any indentured, bonded, involuntary prison, child labor, or forced labor.
  • All compensation paid to workers will comply with all applicable wage laws, including those of minimum wage, overtime, and legally mandated benefits.
  • No supplier shall engage in discrimination based on race, color, age, gender, sexual orientation, ethnicity, disability, pregnancy, religion, political affiliation, or marital status.

Educational Classes & Feedback

If you have a complaint regarding any of our educational courses, we encourage you to submit your concerns so we can address them promptly and effectively.

How to Submit a Complaint

  • Email: Send a detailed description of your complaint to  icd@icdcoatings.com with the course name, date, and specific concerns.
  • Phone: Call us at (360) 546-2286 to speak with us about your concerns.
  • Mail: You may also submit written complaints to:
    ICD High Performance Coatings + Chemistries
    7350 S. Union Ridge Parkway
    Ridgefield, WA 98642 USA

Resolution Process
Complaints will be acknowledged within [2] business days of receipt. We will investigate the issue and respond with a resolution or next steps within [5] business days. If further action is needed, we will work with the participant to reach a fair and satisfactory resolution.